DHS: Office of C.F.O

Department of Justice: US Marshals Service

The US Marshals Service (USMS) is the nation’s oldest federal law enforcement agency, providing protection for the federal judiciary, apprehending fugitives, managing and transporting federal prisoners, and overseeing witness protection programs. The USMS plays a vital role in maintaining the integrity of the federal justice system and upholding the rule of law.

How Crisis1 Helped

Crisis1 worked with the US Marshals Service to modernize their operational protocols and improve the efficiency of their mission-critical services. By introducing a more streamlined performance management system, Crisis1 helped USMS track the success of its fugitive apprehension and prisoner transport operations. In addition, Crisis1 provided crisis leadership training to ensure that USMS leadership could respond swiftly and decisively during high-pressure situations, such as high-profile prisoner transfers or public safety threats.

• Enhanced performance management systems to improve operational efficiency
• Developed leadership training for crisis response in high-pressure situations
• Improved coordination between USMS and other law enforcement agencies